Location details

Software Engineer

Industry Specialization	:
Type of Employment	:	Permanent
Minimum Experience	:	1 year
Work Location	:	West Singapore

Job Description:

1. Develop and customize the software as per the client’s needs
2. Support and implementation of customer certifications/pilot projects
3. Respond to customer inquiries, primarily via email, telephone and on-site visit
4. Resolve any customer technical issues through diligent research, reproduction, and troubleshooting
5. Gather technical requirements from customers and translate into gap analysis documentation and work orders
6. Work directly with HQ staff in engineering, sales, marketing, operations, and administration to prepare/present the software demonstration and resolve problems
7. Document all technical inquiries for sharing with HQ engineers and project manager
8. Provide training or assistance to customers and partner
9. Participate in testing the new-released software products

 Ability to:

1. Conduct software coding and customization
2. Perform skilled work in the software installation, configuration, demonstration and software troubleshooting
3. Master the software architecture and working principles
4. Read technical diagrams and instructions
5. Learn new applications frequently and quickly
6. Demonstrate sensitivity and respect for a diverse population
7. ATM hardware knowledge and troubleshooting skills preferred
8. Financial industry preferred

 Knowledge of:

• Computer science and software engineering
• Microsoft Windows C# or JAVA Programming
• Red hat Linux/CentOS system language office applications such as Microsoft Work, Excel, Outlook CEN/XFS, ZKA;
• Basic network technique and programming;