Location details

Regional Debts Collection Mgr

Industry Specialization	:
Type of Employment	:	Permanent
Minimum Experience	:	5 years or more
Work Location	:	Southwest Singapore

Job Responsibilities

• Responsible for establishing the framework for Debts Collection Policy and Procedures to ensure the debts are collected by the agreed payment terms with the customers.
• Daily interactions with local Finance Department Accounts Receivable staff to follow-up on outstanding and doubtful debts to increase collections promptly.
• Daily interaction with each country’s local operational team, including Country Manager, Sales Manager, Service Manager, Customer Account manager, to ensure the customers dispute on the invoice are resolved timely.
• Responsible for organising the internal weekly debts meeting with each country and follow up the discussed items after the meeting to ensure these to be actioned in a timely manner.
• Daily interaction with each country’s local administration team to ensure the relevant credit note or invoices are raised and sent to customers in a timely manner.
• Create and implement strategies to increase the number of successful collections on outstanding debt.
• Monitor the debts level of the key customers’ accounts and escalate to the Regional IA or Fleet Account Director shall the local team can’t resolve the matter. Work with the Regional Account Director to get the debts cleared.
• Run reports and analyse data pertaining to the countries and customer accounts on a weekly basis for Senior Management’s informed decision making.
• Communicate with customers/key accounts to build and maintain a strong working relationship in reducing the number of outstanding payments.
• Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.Skills and Qualifications

• Bachelor’s degree, preferably in finance/commercial/business administration
• 10-15 years of experience in credit control and debt collections in SEA region
• Must have worked in an MNC environment and strong network in Southeast Asia
• Understand and familiar with the local collection regulations and government rules
• Have the existing network of the local debt collection agency
• Excellent verbal and written communication skills
• Available for travel
• Proficient in Microsoft Office