Location details

Customer Service Staff

Industry Specialization	:
Type of Employment	:	Permanent
Minimum Experience	:	1 year
Work Location	:	Central Singapore

Job Description:

• Provide quotations, process sales orders and sales confirmation to customers.
• Handling of enquiries from customers through phone and email.
• Arrange deliveries and shipments for local/ overseas customers.
• Prepare and handling of day-to-day documents for delivery.
• Work closely with Sales & Warehouse teams to ensure accurate and timely delivery of services.
• Liaise with headquarter/ overseas offices to address customer requests and concerns with regards to delivery.
• Any other ad hoc duties as assigned.

Requirements:

• “O”/ “A” level or above.
• Proven customer support experience.
• Passionate, hard worker and well-organized professional with power to prioritize, multitask and manage time effectively.
• Pays attention to detail.
• Ability to meet deadlines
• Able to communicate clearly and professionally, both verbally and in writing.
• Able to commerce work immediately preferred.
• PC skills required (MS office knowledge is necessary).