Service Engineer
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | Less than 1 year |
| Work Location | : | East Singapore |
Job Description:
• Identifies current and future customer service requirements by establishing
personal rapport with potential and actual customers and other persons in a
position to understand service requirements. Provides product, service, or
equipment technical and engineering information by answering questions and
requests.
• Establishes new accounts and services accounts by indentifying potential
customers; planning and organizing sales call schedule.
• Provide customers quotation with information on pricing and product availability.
• Responsible dealing with customer complaints.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies
or service applications in customer environment: engineering or proposing
changes in equipment process, or use of materials or services.
• Gains customers acceptance by explaining or demonstrating cost reductions and
operations improvements.
• Submit orders by conferring with technical support staff, costing engineering
changes.
• Develops customer’s staff by providing technical information and training.
• Complies with federal, state and local legal requirements by studying existing and
new legislation; anticipating future legislation, advising customer on products,
service or equipment adherence to requirements, advising customer on needed
actions.
• Contributes to sales engineering effectiveness by identifying short term and long
range issues that must be addressed, providing information and commentary
pertinent to deliberations, recommending options and courses of action,
implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Able to travel throughout sales territory.
Requirement:
• Diploma / Degree in Electronics/Mechanical Engineering preferred
• Excellent communication and customer relation skills.
• Exceptional verbal and written communication skills.
• Highly motivated, Target driven
Experience and familiarity of our products and line of business a plus
• Experiences in Electronics/ Semiconductor field is pref