03/02/2020 Posted by quantri
Location details

Desktop Engineer

Date Submitted: 03-02-2020 | End date:
Industry Specialization : Information Technology
Type of Employment : Permanent
Minimum Experience : 1 year
Work Location : Central Singapore

Responsibilities:

  • Provide 1st Level helpdesk/onsite support to users on Desktop PC/Notebook PC/Peripherals/PDA, update software patches, basic AD knowledge and basic network problem (e.g. email, virus, network connectivity).
  • To assist in IT related projects or activities (e.g. upgrades, changes, maintenance, relocation), as when required.
  • Coordinate with equipment vendors or 3rd party suppliers to resolve IT problem/issues.
  • Other ad-hoc IT related assignment when required.

Requirements:

  • At least a Diploma in Computer Studies/Information System/Information Technologies or its equivalent.
  • 1-2 years of relevant experience in IT Support position with trouble-shooting skills.
  • Must be customer service-oriented, a team player, a fast learner and able to communicate with all levels.
  • Technical knowledge in Windows OS, MS Office Suite, and other common desktop applications.