Desktop Engineer
Date Submitted: 03-02-2020 | End date:
Industry Specialization | : | Information Technology |
Type of Employment | : | Permanent |
Minimum Experience | : | 1 year |
Work Location | : | Central Singapore |
Responsibilities:
- Provide 1st Level helpdesk/onsite support to users on Desktop PC/Notebook PC/Peripherals/PDA, update software patches, basic AD knowledge and basic network problem (e.g. email, virus, network connectivity).
- To assist in IT related projects or activities (e.g. upgrades, changes, maintenance, relocation), as when required.
- Coordinate with equipment vendors or 3rd party suppliers to resolve IT problem/issues.
- Other ad-hoc IT related assignment when required.
Requirements:
- At least a Diploma in Computer Studies/Information System/Information Technologies or its equivalent.
- 1-2 years of relevant experience in IT Support position with trouble-shooting skills.
- Must be customer service-oriented, a team player, a fast learner and able to communicate with all levels.
- Technical knowledge in Windows OS, MS Office Suite, and other common desktop applications.