Customer Service Executive
Date Submitted: 25-5-2021 | End date: 25-6-2021
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | 2 years |
| Work Location | : | East Singapore |
Job Description:
- Timely and accurate entering of sales orders, amendments and engineering changes into Sales Order System.
- Keep customers updated on the status of their parts through weekly reports, customized reports and customer web base reports.
- Coordinate with other departments in resolving problems, expediting orders and managing shipment schedules.
- Handle customers’ enquiries promptly.
- Update customers’ profiles, master pricing and product repair pricing in the System.
- Prepare Repair Capability Listing / Catalogue and load into web page.
- Perform other duties as assigned.
Requirements:
- Aerospace experience in MRO environment
- At least 2-3 years’ of experiences in manufacturing environment.
- Excellent verbal and written communication skills with MS Office experience.
- Able to communicate electronically with customers and all levels of staff in the organization.
- Must be customer-oriented, work well as team member and have high energy level / outgoing personality.
- Basic knowledge of manufacturing processes and procedures.
- Possess good coordination and follow-up skills.
- Meticulous, self-motivated, resourceful and proactive team player who enjoys working in a fast-paced dynamic environment.