IT Support Engineer
Date Submitted: 25-01-2021 | End date: 25-02-2021
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | 3 years |
| Work Location | : | South Singapore |
Job Description:
- Provide regular scheduled and ad hoc IT support to systemsGo clients
- Provide Level 1 and Level 2 desktop support at client office
- Provide helpdesk and remote support
- Actively build on IT and communication skills to improve on skill set and effectiveness
- Attend to and complete tasks assigned by Service Delivery Manager
- Occasional after-hours assignments with appropriate compensation
Requirements:
- Pro-active, customer focused, and comfortable dealing with end users directly
- Able to describe issues clearly to end users and client management, and report on results effectively
- Min 3 years’ experience in IT helpdesk role or technical support role, supporting MNC preferred
- Comfortable working in a team or individually
- Microsoft MCP certification preferred
- Mac OS X knowledge or support experience preferred
- Some experience in networking setup and support is an added advantage
- Experience with help desk/ticketing systems preferred
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.