IT Support Engineer
Date Submitted: 07-01-2021 | End date: 07-02-2021
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | |
| Work Location | : | Central Singapore |
Technical Requirements
- Competency in supporting, diagnosing, troubleshooting computer system, software and networking issues on PCs and related equipment
- Windows Desktop Operating Systems
- Windows Servers (Windows 2012/2016/2019)
- Enterprise Antivirus Software (Bitdefender, Symantec, Sophos)
- Active Directory experience and Group Policy
- MS Exchange or Office 365 support experience
- VMWare or Hyper-V support experience
- Printer Administration
- MSP (Managed Service Provider) experience a huge plus
- CCNA/MCSA Certification will be preferred
Other Requirements
- Excellent people skills (you need to really have excellent people skills as you will be representing the company)
- Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
- Ability to deal with a diverse population
- Willingness and ability to learn new skills and use new types of information
- Responsibility and reliability
- Ability to prioritize and perform triage
- Discretion and good sense in dealing with clients
- Willingness to see a problem through to its resolution