CS Administrator
Date Submitted: 7-4-2021 | End date: 7-5-2021
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | 1 year |
| Work Location | : | Central Singapore |
Job Description:
- Purchasing for warehouse stock, repair parts, customers and affiliated companies
- Working with suppliers on order fulfillment, generate documents for inbound shipments and direct shipments to affiliated companies, and processing of supplier billing
- Receiving and checking of inbound shipments. There will be some handling of lightweight cargo (picking / packing / unpacking etc.)
- Ensure that orders/repairs/warranty are accurately recorded and maintained, and also fulfilled within lead time
- Liaising with customers on deliveries / shipment and updating of order status on request
- Coordinating and generating documents for deliveries to local customers with transporters etc.
- Coordinating and generating documents for shipments to overseas customers with forwarders / couriers etc.
- Generate invoices to customers for advance payments, completed deliveries and service completion
- For local repairs / warranty claims, to communicate with customers and engineers on return of defectives to office
- For repairs / warranty claims to HQ, additional communications with HQ and forwarder / courier for outbound shipping, inbound receiving, and generating / processing ofshipping documents
- Answering customer queries on order status (if any)
- Other ad hoc duties as and when required: Eg. Filing, Customer Goods Waiting Shipment stock tally, etc
Requirements:
- Min 1-2 years of working experience in order and shipping processing
- Documents are mainly processed through SAP and Microsoft applications, proficiency in these systems will be an added advantage. Otherwise on the job training will be provided.
- Familiar with shipping incoterm, knowledge of Letter of Credit is an added advantage
- Sense of urgency in managing customers’ requests
- Able to work independently and within tight schedule
- Excellent interpersonal communication and planning skills
- Able to commence immediately or within short notice
- You will be assigned to servicing department to support day-to-day operations
- Handle purchases, shipping and billing for sales, repairs / service jobs and warranty claims