09/12/2019 Posted by quantri
Location details

Customer Service Officer (Frontline)

Date Submitted: 09-12-2019 | End date:
Industry Specialization :
Type of Employment : Contract
Minimum Experience : Less than 1 year
Work Location : South Singapore

Responsibilities

  • Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
  • Assisting in top up, card refunds or card claims

Requirements:

  • Minimum GCE ‘N’ or ‘O’ Level
  • Customer service mindset
  • Good communication skills and pleasant disposition
  • Must be comfortable with handling large amount of cash
  • Willing to work rotating shifts, weekends and Public Holidays

Working Hours:

  • Working hours: Shift work depends on roster and location allocated, required to work on weekends
  • There will be split shifts roster (3.15 hours break time)
  • Earliest start at 7.45am, latest shift end at 11pm
  • Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on