Customer Service
Date Submitted: 04-12-2019 | End date:
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | 1 year |
| Work Location | : | South Singapore |
Duties and responsibilities
- Provide air, sea, warehousing and logistics quotations to customers and overseas agents
- Obtain and negotiate cost from carriers and suppliers
- Attend to overseas agent enquiries & office accounts
- Liaise with customers/carriers/transporters/hauliers/forwarders/agents to execute import and export shipments (sea/air/land)
- Arrange bookings from carriers/co-loaders/air co-loaders
- Maintain and update monthly rates/ sailing schedules
- Attend to walk in enquires
- Ensure customer’s orders are processed in a timely and accurately manner
- Provide customer support whenever required and maintain good relationship with customers
- Work closely with the Sales and Operations team
- Any ad-hoc duties assigned by the HOD
Requirements
- Possess a minimum Diploma and above in a relevant discipline
- Possess a minimum of 1 year working experience in the logistics/freight forwarding industry
- Knowledge in Sysfreight is an advantage
- Possess basic knowledge of Microsoft office
- Possess good interpersonal skills
- Positive, hardworking and a good team player