Regional Solution Enginner
| Industry Specialization | : | |
| Type of Employment | : | Permanent |
| Minimum Experience | : | 2 years |
| Work Location | : | South Singapore |
Responsibilities:
• Provide 30% pre-sales engineering support and 70% post-sales support
• Prepare technical sales support materials
• Feedback customer requirements
• Project management and maintenance initiatives
• Present training seminars on-site and through webinars
• Develop Requests for Proposals and Information
• Coordinate on-site Proof of Concept and trial execution
• Provide in-depth on-site troubleshooting and solutions
• Work cohesively with Regional Sales Managers and sales support
• Perform other related duties as assigned
• 15% regional SEA travel upon business needs
Requirement:
• Have two (2) years of experience in installation of security, video surveillance, card
access and alarm systems of similar scope, type and complexity. Low voltage
experience required.
• Be factory trained in the installation and maintenance of industry standard IDS, ACS
and/or CCTV solutions, for example LENEL, HONEYWELL, SENSORMATIC or BOSCH
• BICSI certification or equivalent is recommended
• Install, configure, test, document and provide training and maintenance on project
components.
• Install and document components and wiring on Intrusion Detection System (IDS),
Access Control Systems (ACS), and Closed-Circuit Televisions (CCTV) and turnstiles
• Configure and document security systems and related equipment.
• Ensure work is in accordance with applicable codes and standard practices
• Support system turn-up, including training
• Troubleshoot, diagnose and recommend potential documented solutions for system
errors and failures.
• Provide timely, on budget installation planning of crew(s) or team(s) tasking for
projects.
• Conduct quality assurance (QA) on all IDS, ACS and CCTV equipment installations
• Conduct work order, manual interpretation, blueprint interpretation and field
induced change markup, standards compliance and schematic diagram
interpretation supervision for crew(s) and team(s).
• Program new components of the security system and troubleshooting in the
security software as required
• Supervise contractor performance as it relates troubleshooting, diagnosing and
problem resolution services.
• Maintain control of documentation and inventory